This Privacy Policy explains how AIVantaged ("we", "us", or "our") collects, uses, stores, and protects information about you when you visit our website or interact with our services. Please read this policy carefully. By using our website, you agree to the practices described here.
1. Who We Are
AIVantaged is an AI consulting and implementation firm. If you have questions about this policy or how we handle your data, please contact us at [email protected].
2. Information We Collect
We may collect the following categories of personal information when you use our website or submit an enquiry:
- Contact information: your name and email address.
- Professional information: company name and job role (where voluntarily provided).
- Enquiry content: details you include in contact or audit request forms.
- Technical data: your IP address, browser type, device type, pages visited, and time spent on pages, collected automatically via server logs and analytics tools.
- Communications: any emails or messages you send us.
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and service requests.
- Perform the AI consultancy and implementation services you have requested.
- Improve and maintain our website and services.
- Send service-related communications (not marketing without your consent).
- Comply with legal obligations.
- Prevent fraud and protect the security of our systems.
We do not sell your personal data to third parties. We do not use your data to train publicly accessible AI models.
4. Legal Basis for Processing (UK/EEA Visitors)
Where applicable, we rely on the following legal bases under data protection law:
- Contract: processing is necessary to fulfil a service you have requested.
- Legitimate interests: to operate, improve, and secure our website and services.
- Consent: where you have given us explicit permission (for example, to send marketing communications).
- Legal obligation: where we are required to process data by law.
5. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyse site usage. These may include:
- Strictly necessary cookies: required for the website to function (e.g. security tokens).
- Analytics cookies: to understand how visitors interact with our site (e.g. page views, session duration).
You can control or delete cookies through your browser settings. Disabling certain cookies may affect site functionality.
6. Third-Party Services
We may use trusted third-party service providers to help us operate our website or deliver services (for example, email delivery providers, analytics platforms, and bot-protection services). These providers are bound by appropriate data processing agreements and are not permitted to use your data for their own purposes.
7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Enquiry data is typically retained for a period of 2 years unless we have an ongoing relationship with you.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal information against accidental loss, unauthorised access, disclosure, alteration, or destruction. However, no internet transmission is fully secure and we cannot guarantee absolute security.
9. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: request a copy of the personal data we hold about you.
- Rectification: request correction of inaccurate or incomplete data.
- Erasure: request deletion of your personal data in certain circumstances.
- Restriction: request that we limit processing of your data.
- Portability: request your data in a portable, machine-readable format.
- Objection: object to processing based on legitimate interests.
- Withdraw consent: where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.
10. Children's Privacy
Our website and services are intended for business professionals and are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.
11. Links to Other Websites
Our website may contain links to third-party websites. This policy does not apply to those sites and we are not responsible for their privacy practices. We encourage you to review the privacy policy of any site you visit.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated "last updated" date. Where changes are significant, we will take reasonable steps to notify you.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:
- Email: [email protected]